FAQ

What is in the catalog?

Shoppers can find cleansers, toners, treatments and serums, moisturizers, eye care, exfoliants, sunscreen, body care, and sets. Ingredients, size, use, and warnings appear on product pages.

Is there free delivery?

The checkout calculation confirms both the shipping cost and any free-shipping eligibility.

How quickly are orders sent?

Processing is ordinarily 1–2 business days and transit is estimated at 2–4 business days, without a guaranteed arrival date.

Can products be returned without a defect?

No-reason returns are unavailable. Report damaged, defective, incorrect, or materially misdescribed items within 30 days.

How is a claim documented?

Include order number, purchase email, explanation, and photos or video, then wait for return authorization.

How do payments work?

Choose only a method shown in checkout. The live account shows Shopify Payments not activated and no digital wallet enabled.

Where can support be reached?

Does the site use cookies?

Necessary cookies support store and checkout operation. Optional analytics and advertising tools run only when activated and allowed by consent and law.